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2/2/24 Top Ten Wisconsin Consumer Affairs Complaints

Michelle Reinen joins us with the top ten complaints coming into the state office of consumer protection

DATCP’s top ten complaint categories in 2023 were:

1. Landlord-Tenant Issues

Landlord-tenant issues were the number one complaint filed with DATCP in 2023. Consumers

filed 2,208 complaints when disputes between landlords and tenants could not be resolved

between parties, a slight increase from the previous year. Common issues reported were

security deposit returns, eviction, unauthorized entry, inadequate disclosures, and

unsatisfactory service. Additionally, DATCP received more than 60,000 visits to landlordtenant consumer resources found on its website, including the Landlord–Tenant Guide.

2. Telemarketing

DATCP received 1,276 telemarketing complaints in 2023, a slight

 

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